instal the new version for ios Quick CPU 4.6.0

Untar the ITSI installation package into $SPLUNK_HOME/etc/shcluster/apps/.Use the filter to locate the itsi_event_grouping search.Within Splunk Web, go to Settings > Searches, reports, and alerts.If you're upgrading from a pre-4.6.0 ITSI version to version 4.6.0 or higher, you need to stop the Rules Engine before upgrading so it can pick up the fields added to the KV store for migration:.Download the latest Splunk IT Service Intelligence product.The upgrade then propagates to all other cluster members. A migration script runs on the captain after upgrading. Use the deployer to distribute the new version of ITSI to search head cluster members, the same way you initially deployed ITSI on the search head cluster. Deploy the new version to the cluster members Make sure the search head cluster is fully functional and that there are no pending replication updates.įor information on health check criteria, see Health check output details.Locate the current search head captain and use it as the target when running the splunk apply shcluster-bundle.

Step 1: Confirm the cluster is in a healthy stateĬonfirm that the cluster is in a healthy state before you begin the upgrade:

ITSI supports upgrades from up to three versions prior.

For more information, see Python 3 migration with ITSI.

If upgrading to a Python 3 release of Splunk (version 8.x), you must upgrade IT Service Intelligence and all other apps before upgrading Splunk Enterprise.

Problems with network connectivity during an shcluster bundle push of a new version of ITSI may leave ITSI in an inconsistent state and require further steps to resolve.

Ensure stable and optimal connectivity between the deployer and search head cluster members, such as minimal network latency, no dropped packets, and so on.

Before you upgrade ITSI, you must perform all prerequisite steps specified in Before you upgrade IT Service Intelligence.Upgrade IT Service Intelligence in a search head cluster environmentĪfter you deploy a new ITSI version to cluster members or in a distributed environment, you must also upgrade your indexers and ITSI license components.

Instal the new version for ios Quick CPU 4.6.0